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GREAT
LAKES WINDOW, INC. warrants to you, the original purchaser of the
Uniframe Window or Premier patio door, that this product will be
free from defects in material and workmanship for as long as you own
and reside in the home in which the products were installed as
follows.
BASIC
WINDOW UNIT OR PATIO DOOR LIFETIME
The rigid vinyl in the window or patio door is warranted against
chipping, cracking, peeling, pitting or blistering, for as long as
you own and reside in the house in which these products were
installed. This limited warranty does not apply to any damage caused
by improper installation, accident. fire, flood. explosion, misuse,
abuse, vandalism or other external forces.
MOVING PARTS - LIFETIME
Moving parts, such as balances that are used on double- hung windows
and locking mechanisms used in all windows or patio doors, are
warranted for as long as you own and reside in the house in which
the products were installed. This limited warranty does not apply to
any damage caused by improper installation, accident, fire. flood,
explosion, misuse, abuse, vandalism or other external forces.
FIBERGLASS SCREENS - LIFETIME
The materials used in manufacturing screens are warranted for as
long as you own and reside in your present home. This warranty does
not apply to any damage caused by improper installation, accident,
fire, flood, explosion, misuse, abuse, vandalism or other external
forces. The warranty shall be limited to providing you with new
screen material and/or frames or spline for any manufacturing defect
in the screen.
BAY, BOW AND GARDEN WINDOWS
Proper installation and insulation are especially important for all
products that project beyond the exterior wall of your home. We
recommend that all garden windows be supported with knee bracing and
insulation under the seat board. All bay windows and all bow windows
that extend over 8”should be either knee braced or installed with
our cable support system attached to the roof joists. In order to
minimize the risk of condensation, insulation is required above and
below bay and bow windows. All bay and bow units require
weatherization protection in the form of a roof or enclosure with
the existing overhang in order to prevent damage to the headboard.
INSULATED GLASS UNIT - LIFETIME
The sealed Insulated glass unit is warranted against defects
resulting in material obstruction of vision from film formation
caused by dust or moisture in the dead air space of the sealed unit
for as long as you own and reside in the residence in which the
windows were installed. Should the glass fail, Great Lakes Window
will provide you with a replacement sealed glass unit at no charge.
Upon the sale of the home, the new homeowner will be covered for ten
years from the original window purchase date. Should the glass fail
after year 10, as described above, then Great Lakes Window, Inc.
will |
charge a
fixed percentage of the company's selling price for insulated glass
at that time. according to the following formula:
Years 11
through 15 -- 50%
Years 16 through 20 -- 70%
Years 21 through 25 -- 80%
Beyond 25 years -- 90%
GLASS BREAKAGE - LIFETIME
Should for any reason the glass break or crack in your Uniframe
window (when Installed In residential buildings only) then a sealed
unit, exclusive of sash members, will be forwarded at no charge to
the distributor nearest to your home. It is then the responsibility
of the consumer to pick up the new sealed unit and install such in
the existing sash members. This lifetime glass breakage warranty
covers the original window purchase and is not transferable. This
glass breakage warranty does not apply to acts of god (i.e. flood,
earthquake, etc.) or acts of civil unrest (i.e. war. riots. etc.).
This warranty does not apply to architectural (bent glass) garden
windows, patio doors or beveled-leaded glass.
PROCEDURE
The procedure for obtaining performance of the warranty obligation
is simple. If any part of the product described above should fail,
just forward that part prepaid to our corporate headquarters. Upon
inspection of this part to make sure it failed because of
manufacturing defects, a new replacement part will be forwarded to
you at no charge. However, some parts are impractical to ship to our
factory for inspection, such as insulated glass or structural vinyl
members of the product. Please consult Great Lakes Window, Inc.
Customer Service Department, for a determination as to whether or
not such components need to be shipped to our factory. Great Lakes
Window, Inc. reserves the right for final approval on warranty
claims involving such components. A visual inspection by an
authorized representative of Great Lakes Window, Inc. may or may not
be required. If an inspection is necessary and substantiates that
the material has failed and is covered under the warranty, a
replacement part will be shipped to our designated distributor
closest to you at no charge, except for the freight involved. Then
the obligation of the customer is to pick up the part at our
distributor's location. The same procedure pertaining to shipment of
parts to a distributor at no charge except for freight, and
consumer's obligation to pick up the part at our distributor's
location even when an inspection of the component is not required.
MATERIALS COVERED BY THE TERMS OF THIS LIMITED WARRANTY WILL BE
PROVIDED AT NO CHARGE. HOWEVER, THERE COULD BE A LABOR SERVICE
CHARGE BILLED BY THE INSTALLING DISTRIBUTOR. PLEASE NOTE: DUE TO
TECHNOLOGICAL PRODUCT ADVANCES, REPLACEMENT ITEMS MAY DIFFER
SLIGHTLY FROM THE ORIGINAL WINDOW PART (THIS INCLUDES TINT COLOR OF
LOW-E GLASS) HOWEVER, THE REPLACEMENT PART(S) SUPPLIED BY GREAT
LAKES WINDOW, INC. WILL |
ALWAYS
BE OF EQUAL OR GREATER VALUE THAN THE ORIGINAL PART THEY REPLACE.
THIS LONG AS YOU LIVE IN YOUR HOME LIMITED WARRANTY IS MADE IN LIEU
OF ALL OTHER EXPRESS WARRANTIES, AND EXTENDS ONLY TO THE ORIGINAL
CONSUMER'S PURCHASE. IN NO EVENT SHALL GREAT LAKES WINDOW, INC. BE
LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR FOR ANY
DELAYS IN THE PERFORMANCE OF THIS WARRANTY DUE TO CIRCUMSTANCES
BEYOND ITS CONTROL. This warranty does not apply to acts of god
(flood, earthquake, etc ) or acts of civil unrest (war, riots, etc )
NOTE: Windows which exceed the manufacturer's specific size
limitations are not covered under this warranty.
CONDENSATION
Condensation on any window or patio door is the natural result of
excessive moisture in the house, and does not indicate a defective
or faulty installation. It is even possible for frost to appear on a
window as a result of excessive condensation in cold weather. No
window can prevent condensation if the humidity level in your home
is too high. CONDENSATION IS NOT THE RESULT OF A DEFECTIVE OR FAULTY
INSTALLATION, IT IS THE RESULT OF EXCESS HUMIDITY Additional
information concerning condensation is available upon request.
COLOR
The vinyl will maintain its manufactured color closely as it ages;
however, atmospheric pollution and residues deposited on the window
can temporarily discolor It. Mild soaps or detergents are usually
all that are necessary to restore Its brilliant manufactured color
CAULKING
On some installations caulking is used to seal the frames or turn
packages against water and/or air penetration. Caulking is not
considered part of the product, and therefore is not covered under
this warranty. Caulking is normally considered a maintenance
responsibility of the homeowner.
NOTE:
Some states do not allow limitations on how long an implied warranty
or the exclusions and limitations of incidental or consequential
damages lasts, so the above limitations or exclusions may not apply
to you.
This
lifetime limited warranty may be validated by having the
Registration Certificate signed by the original Purchaser-Property
Owner and the dealer and mailing to Great Lakes Window, Inc. within
thirty (30) days of the completed installation.
Warranted by
GLW, Inc. P.O. Box 1896
Toledo. Ohio 43603.1896 |
